Give them the best SiriusXM has to offer. All SiriusXM-equipped new and eligible pre-owned vehicles* come with a Platinum trial subscription. Platinum is our best package and includes all channels. Streaming on the app, online and at home is also included.
Most new vehicles are factory activated, which means they will arrive on your lot fully functional. The Demo Service will automatically convert to a consumer account with a trial via the Retail Delivery Record process. If a vehicle radio is not active, use the Dealer App to resend the radio signal.
Refresh the radio 48 hours after the vehicle is placed into inventory, or any time prior to delivery. The Demo Service will transition seamlessly into the 3-month Platinum Trial Subscription, which will automatically start after a sold record is received. To refresh the radio signal, use the Dealer App.
For the optimum SiriusXM trial experience, follow these quick steps for new customer delivery:
Make sure SiriusXM is ON. Having trouble? Use the Dealer App to resend signal.
Offer that extra level of personalization by presetting your customers’ channels before delivery.
Ensure customers are comfortable with the functionality of SiriusXM.
Provide a channel guide to help customers navigate the 425+ channels and fully enjoy the SiriusXM experience.
Remind customers that they can listen beyond the car — SiriusXM streaming is included in their trial. Details on streaming registration will be included in their welcome communications.
Contact your SiriusXM District Sales Manager for assistance.
Use the SiriusXM Dealer App to send a signal to vehicles on your lot from a mobile phone or tablet. The simple and easy-to-use scanner captures VIN barcodes to resend a signal, ensuring the radio is active for test drives and vehicle delivery. Just showcase SiriusXM as a selling feature prior to delivery to make your customer’s drive better forever.
Once customers are ready to subscribe, they can compare plans and get pricing details at siriusxm.ca/plans.
Need help supporting your customer? Please contact 1-866-635-0578. Other fees and taxes apply.
Customers can add a new vehicle to their account, transfer any unused service, or deactivate a vehicle they no longer own.
Current SiriusXM subscribers can call Customer Care at 1-888-539-7474 or visit care.siriusxm.ca for assistance.
